At tech4aussie, your satisfaction is important to us. We offer refunds and returns in accordance with Australian Consumer Law.
1. Change of Mind
Items can be returned within 14 days of purchase.
Products must be unused, in original packaging, and in resalable condition.
A restocking fee may apply for opened items.
2. Faulty or Damaged Products
If your item is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund.
Proof of purchase is required.
Please report the issue within 7 days of receiving the product.
3. Service Refunds
For repair services, if the issue cannot be resolved or exceeds the estimated cost, you may be eligible for a partial or full refund.
Diagnostic fees may apply if no fault is found.
4. How to Request a Refund
To initiate a return or refund:
Email us at tech4aussie@gmail.com
Include your order number, item details, and reason for return
We will provide further instructions
5. Non-Refundable Items
Digital products, software, and items marked as final sale
Services already completed or parts installed
For more help, contact our support team anytime.
📧 [tech4aussie@gmail.com]
Tech4aussie
Tech4Aussie is an Authorised Apple Service Provider and retail store offering top-quality tech products and repairs. Backed by Triforce’s 20+ years of enterprise IT experience, we bring expert support and genuine service to individuals and businesses across Australia.